5 Ways South Africa is bridging Its digital infrastructure gaps

South Africa has taken important steps in recent years to narrow the digital divide separating urban communities from rural and underserved areas. 

As of early 2025, internet adoption stands at nearly 79% of the population, with around 50.8 million people online. 

Although this marks strong progress, millions still lack stable internet access or modern digital infrastructure. With that said, here are five key ways the country is working to close these gaps and expand connectivity nationwide.

1. Expanding fibre-optic backbone and improving broadband infrastructure

One of the most significant developments has been the rollout of national fibre-optic networks designed to handle high-capacity data transmission. A major focus has been on strengthening South Africa’s fibre backbone, which enables reliable high-speed broadband for both urban and rural regions.

A central part of this work falls under SA Connect, the national broadband project. Phase 1 of SA Connect connected nearly one thousand government facilities, including schools, health clinics and administrative buildings. 

Phase 2, launched in late 2023, aims to extend access to more than five million households by 2026. This broad expansion of fibre infrastructure is helping bring high-quality broadband to towns and communities that previously had little to no access.

2. Strategic rollout of community Wi-Fi hotspots

Recognising that many households cannot yet access or afford fixed broadband, South Africa has increased its rollout of community Wi-Fi hotspots. These hotspots are being installed in public areas such as libraries, transport hubs, schools and community centres.

They provide shared access for residents who would otherwise struggle to get online. This initiative supports digital inclusion by making connectivity available at low or no cost. 

It also ensures that residents have access to essential online services, whether for schoolwork, job applications, or even entertainment options that mirror what users enjoy on platforms featuring games like online roulette. 

Public Wi-Fi represents the first step toward consistent digital access for many communities.

3. Expanding mobile network coverage and upgrading to 4G and 5G

Mobile internet remains the primary way most South Africans go online. It is especially important in townships and rural areas where fixed broadband remains limited. Recent expansions mean that 4G now covers around 80% of the population, while 5G rollouts have grown steadily since 2023.

Upgraded mobile networks offer faster speeds, lower latency and better reliability, which gives millions of households a practical way to connect through smartphones, which are more affordable and widely used than computers. 

As mobile broadband becomes more robust and widespread, it serves as an essential tool for bridging the digital divide.

4. Regulatory reform aimed at faster infrastructure deployment

South Africa has long faced delays in infrastructure development due to administrative barriers. For example, permits for building towers, laying fibre or installing digital equipment often took significant time, slowing progress in key regions. 

To address this, the government introduced regulatory reforms that simplify approval processes and make it easier for providers to deploy infrastructure quickly.

These updated regulations form part of a broader national digital strategy that allocates substantial funding for broadband expansion, digital inclusion, device accessibility and skills development. 

Faster and more efficient deployment of infrastructure means communities receive reliable internet sooner, and service providers can maintain momentum without unnecessary delays.

5. Collaboration between the government, the private sector and community initiatives

Closing the digital divide requires a joint effort. Public sector bodies, private companies and local community organisations have been working together to boost access, improve infrastructure and increase digital literacy. 

Investments from private telecommunications companies help build networks and enhance capacity, while the government supports connectivity projects and digital inclusion programmes.

Community organisations play an important role by setting up digital hubs, offering device training and supporting residents who are new to online tools. This cooperative approach ensures that improved infrastructure is matched with the skills and resources that help people use it.

Final thoughts

South Africa is making clear progress toward closing its digital infrastructure gaps. Through expanded fibre networks, public Wi-Fi programmes, stronger mobile broadband, regulatory reform and collaborative investment, the country is building a more inclusive digital future. 

There is still work to be done, particularly in remote or economically challenged regions, but the steps taken so far show a strong commitment to ensuring that more South Africans gain access to fast, reliable and affordable connectivity.