SASSA distances itself from 'Ubuntu Life,' warns public against fraudulent activities
SASSA warns the public about a fraudulent group, Ubuntu Life, illegally using its name and logo. The agency confirms it has no affiliation with this entity.
Image: File
The South African Social Security Agency (SASSA) has issued a public warning regarding the unauthorised and illegal use of its name, logo, and brand by an organisation identified as “Ubuntu Life.”
The agency has categorically denied any association with this entity and is taking legal steps to address the misuse.
In a statement, SASSA clarified that it “wishes to unequivocally distance itself from any association with this entity and to refute any claims or suggestions that Ubuntu Life is affiliated, endorsed, or contracted by SASSA in any capacity.”
SASSA, a statutory body responsible for administering and paying social grants in South Africa, emphasised that any attempt to misrepresent a connection with the agency constitutes a violation of South African law, including the Trademarks Act and applicable fraud legislation.
Chief Executive Officer Themba Matlou has urged the public to remain vigilant and not engage with any individuals or organisations that claim to operate on behalf of SASSA without official verification.
“SASSA does not outsource grant applications or beneficiary services to private companies such as Ubuntu Life or any other company for that matter.
''We appeal to the members of the public, especially our beneficiaries, not to fall prey to these fraudulent acts committed in SASSA’s name. Please exercise vigilance and verify the authenticity of such acts with SASSA before partaking in them,” said Matlou.
Matlou also reminded South Africans that SASSA services are free and only provided by employed officials.
“SASSA does not charge any fees for social grant services as the services are rendered for free only by employed SASSA officials. All official SASSA communications come via its official platforms and service points.”
''If anyone is approached or misled by Ubuntu Life or similar entities is urged to report the matter to the nearest police station or contact SASSA directly at 0800 60 10 11 or via email at GrantEnquiries@sassa.gov.za.''
Motlou said SASSA’s legal team has begun formal action against the misuse of its brand and has committed to pursuing all legal avenues to safeguard its services and protect the interests of beneficiaries.
SASSA has also released the official social grant payment schedule for August 2025:
Old Age Grant: August 5
Disability Grant: August 6
All Other Grants (including Child Grants): August 7
Beneficiaries are reminded to ensure their bank cards and accounts are active ahead of their payment dates to avoid any disruptions.
hope.ntanzi@iol.co.za
Get your news on the go, click here to join the IOL News WhatsApp channel.
IOL News