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Tshwane relaunches Employee Service Excellence Awards to honour public service

Rapula Moatshe|Published

Councillor Kholofelo Morodi says the City of Tshwane will recognise exceptional service with its revamped Employee Service Excellence Awards.

Image: Supplied/ City of Tshwane

The City of Tshwane's relaunched Employee Service Excellence Awards will honour outstanding municipal employees who consistently demonstrate exceptional public service.

Councillor Kholofelo Morodi, Member of the Mayoral Committee for Corporate and Shared Services, expressed confidence that the revamped awards will revive a culture of excellence in public service in Tshwane.

“This initiative reflects our unwavering belief that operational excellence begins with people. It recognises that everyday acts of commitment, creativity, and care are the true drivers of a responsive, citizen-centric city,” she said.

She said the awards will recognise individuals and teams who embody the Batho Pele principles, demonstrating innovation under pressure, swift response to community needs, and ethical conduct that fosters trust in the institution.

“This relaunch is grounded in transparent and inclusive processes, ensuring representation across departments, pay grades, and service areas. Whether it is a worker maintaining critical infrastructure or an administrator streamlining vital services, these awards are about honouring impact at every level,” she said.

She explained that the City aims to create a professional environment where excellence is ingrained, nurtured, and rewarded, and the relaunched awards demonstrate its commitment to a performance-driven culture aligned with core values.

“On behalf of the mayoral committee, I extend heartfelt appreciation to all municipal employees. Your work matters. Your integrity strengthens this institution. And your excellence shapes the future of our city,” Morodi said.

She also announced the onboarding of 100 new cleaning personnel to build internal capacity and end exploitative outsourcing practices. 

She said the new recruits will receive full PPE and undergo comprehensive induction and training to ensure they serve communities with excellence and safety.

“This is more than a cleaning cohort; it is a declaration that the City of Tshwane is rebuilding from within. We are deliberately shifting towards a model that values workers’ rights, strengthens service delivery, and enables accountability by growing our in-house workforce,” she said.

She said by expanding the City's direct capacity, they will not only improve cleanliness and liveability but also ensure public funds are used to affirm dignity and create stable employment opportunities.

rapula.moatshe@inl.co.za