E-hailing organisation embarks on monthly protests

The Western Cape E-Hailing Association (WCEA) has warned of “significant disruptions” as Tuesday marked the first of a series of monthly protests to highlight ongoing grievances with e-hailing platforms.

Issues include the safety of drivers who face increasing risks and the alleged lack of adequate measures from platforms to protect them.

WCEA general secretary Omar Parker warned e-hailing services to be aware that the protests would affect perations, and they would “experience significant disruptions as drivers unite in protest”.

According to a WCEA statement, other grievances include alleged unfair deactivation of drivers’ accounts where “many drivers have been deactivated without just cause, leaving them without income and recourse”.

The WCEA called for fair pricing and commission rates, saying current pricing structures and high commission rates were unsustainable for drivers and impacted their livelihood.

“E-hailing drivers face increasing safety risks, and there is a lack of adequate measures from platforms to protect them. E-hailing drivers and other gig workers find themselves subjected to unfair treatment, including unjust deactivations, exploitative pay structures, wage discrimination and inadequate protection of their personal data. These practices not only undermine the livelihoods of those who rely on these platforms but also erode trust in the digital economy.

“WCEA understands the inconvenience this may cause to the public and apologises in advance. However, we believe that these actions are necessary to bring attention to the critical issues affecting drivers and operators,” the WCEA said.

An Uber spokesperson confirmed they were aware of the protests. “We continue to have regular round-table discussions with drivers across the country and are committed to working together to create a mutually beneficial environment.”

Further protests are expected on September 17, October 22, November 19 and December 24.

Cape Times