Business

Still waiting on your SARS tax refund? Here’s how to check your status

Mthobisi Nozulela|Published

The South African Revenue Service has confirmed it has already paid around R10.6 billion in tax refunds this year

Image: Freepik

The South African Revenue Service (SARS) has confirmed it has already paid around R10.6 billion in tax refunds this year. However, some taxpayers are still waiting for their refunds and are unsure how to check the status of their payment.

IOL also previously reported that the revenue service revealed several factors that could delay a refund, even if a return has been submitted, such as incomplete or incorrect banking details, outstanding tax debts, and additional verification processes for certain returns.

The revenue collector has also advised taxpayers to regularly check their eFiling accounts and ensure all information is accurate to avoid unnecessary delays.

With some taxpayers yet to receive their refunds and unsure where to check their status, here’s a quick guide on how to check your tax refund status.

How to check your tax refund status

You can easily check the status of your tax refund using these digital channels:

  • SARS WhatsApp:
  • Message “Hi” or “Hello” to 0800 11 7277.
  • Select “Refund Status”, enter your ID/passport/asylum seeker number, provide your tax reference number, then send.
  • SARS MobiApp:
  • Open the app, tap “Refund Status” on the home screen, and follow the instructions.
  • SARS USSD:
  • Dial *134*7277#, choose option 3, enter your ID/passport/asylum seeker number, then send

According to the SARS Service Charter, SARS aims to pay nine out of every ten refunds within 72 hours if the refund amount is more than R100.

However, the revenue service has stressed that processing times can vary depending on the accuracy of your banking details, whether you have outstanding returns, or if you are under audit.

You can also check your tax return status here

IOL News

mthobisi.nozulela@iol.co.za

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