As long as you delete every text that looks Wasp-related, you won't get stung. Big mistake, writes Wendy Knowler.
Can a restaurant take it upon itself to add a predetermined service fee - usually 10 percent of the value of the consumed items - to every bill?
Beware, if a service fee is included, you may pay the gratuity twice…
Get in on the Consumer Protection Act when it comes to defective devices, warns Wendy Knower.
The launch of the latest iPhone always provides Consumer Watch with a perfect opportunity to discuss the issue of grey imports.
The launch of the latest iPhone provides Wendy Knowler with the opportunity to discuss the issue of grey imports.
If you were among the millions of South Africans who celebrated Heritage Day this week with a braai, what did you have sizzling above the coals?
"Dear customer, please be advised that if you prove to be difficult, the staff reserve the right to slap you. "
Who is responsible when your vehicle is damaged at or by the dealership?
Booking a festive travel package on the internet can mean trouble for the unwary.
Online sites which 'pre-select' add-ons is a form of negative option marketing. Wendy Knowler investigates
Can parents be held liable for paying for a service obtained by a minor child, asks Wendy Knowler.
It’s not a good idea to expect customers to use their proof of purchase to enter a competition
Struggle to get insurance payout results in major miscommunication
To Diane Macpherson of Lucia Lucia, KwaZulu-Natal, the 500ml bottle of Johnson's baby lotion in her local Dis-Chem looked just like any other she'd bought for her ...
The 699-ers will have to wait for an undisclosed period of time to find out if the high court in Port Elizabeth will certify a class action against the banks that ...
Buyers need to have proof of expense details provided to banks
Wendy Knowler continues to discover that cellphone contacts aren't the only rogue debit orders.
If you agree to a cellphone deal over the phone, you won't easily access a copy of the recording, writes Wendy Knowler.
Do you check your supermarket till slip, or just toss it without a glance?
Finally a regulator has announced it is doing something about the now notorious "R699 per month" car scheme, which imploded earlier this month, leaving thousands ...
The saga now commonly referred to as "the six-nine-nine cars" is far from over, and I'm busy investigating a few humdinger cases involving grossly inaccurate information ...
The Satinsky "new car from R699pm" car scandal shows no signs of abating, as the focus turns to the possibility that many consumers' financial details were altered ...